PROVIDE FOR THE SAFETY OF VIPS D1.HSS.CL4.06 Slide 1 Provide for the safety of VIPs This Unit comprises three Elements: Prepare for visits by VIPs Implement plans for VIP safety Conduct evaluation of plans following departure of VIP Slide 2

Assessment Assessment for this unit may include: Oral questions Written questions Work projects Workplace observation of practical skills

Practical exercises Formal report from employer/supervisor Slide 3 Prepare for visits by VIPs Performance Criteria for this Element are: Identify the nature of the visit by VIP Liaise with relevant people regarding the visit Identify factors impacting on VIP safety while at the

premises Create safety plans for the VIP visit Identify resources required to support safety plans (Continued) Slide 4 Prepare for visits by VIPs Acquire necessary surveillance and communication equipment

Select staff to provide for VIP safety Provide information to staff in relation to VIP safety and plans Establish media liaison facilities and procedures Conduct drills to trial safety plans Slide 5 Identify nature of visit Step 1 for a VIP visit is to identify the nature of the visit and the VIP.

VIP = Very Important Person. VIPs may be: Male or female Local or foreign On their own or accompanied Slide 6 Identify nature of visit Entourage = those who accompany the VIP: Personal staff of the VIP:

Personal assistants Media liaison and PR Cooks/chefs Bodyguards Valets Third party security providers and contractors Slide 7 Identify nature of visit VIPs may include: Royalty: Kings Queens Others?

(Continued) Slide 8 Identify nature of visit Politicians: Presidents Others? (Continued) Slide 9 Identify nature of visit Entertainers: Pop/rock stars Bands

Film stars/actors TV performers (Continued) Slide 10 Identify nature of visit Sports stars: Local/domestic and foreign Individuals Teams All types of sports (Continued) Slide 11 Identify nature of visit

Celebrities: Popular people People with certain fame or notoriety Competition winners Those with a high or prominent profile Anyone with a high-profile media presence (Continued) Slide 12 Identify nature of visit Those who have received special honours: Knights Medal holders Award-winners

Slide 13 Identify nature of visit VIPs may visit: As a stopover which is part of a longer journey To perform in a professional capacity For holidays Slide 14 Identify nature of visit Additional details of VIP visit to identify include:

Dates of visit and arrival Relevant times and duration Entourage details Special requests, arrangements, preferences and requirements Slide 15 Identify nature of visit When identifying details about an upcoming VIP visit:

Record the details never rely on memory and never rely on others Use a small notebook its low-tech but very effective Slide 16 Liaise with others All VIP visits require liaison with others: Communication must be two-way VIP/entourage to you You to VIP/entourage/managers

Make sure you document all communications Slide 17 Liaise with others Liaison and communication may be required with: Managers tour managers/VIP managers and handlers Local authorities VIP staff and entourage Security staff

Government/embassy staff Slide 18 Liaise with others VIP managers and handlers: Not all VIPs have/travel with managers or handlers They are responsible for arranging and organising the visit They manage problems and issues on behalf of the VIP

There will be regular communication with them Slide 19 Liaise with others Managers/handlers will: Provide you with standard requirements Provide you with updates as they take place Demand you communicate with them to advise of issues, provide updates and confirm arrangements

Expect to be able to contact you easily 24/7 Slide 20 Liaise with others Local authorities include: Local politicians Local council Managers, department heads, heads of authorities and agencies

Slide 21 Liaise with others Local police will always be advised of a VIP visit: For operational reasons As a courtesy Assist with security and crowd control Facilitate traffic movement and management

Provide intelligence Slide 22 Liaise with others VIP staff and entourage will contact you to: Advise of their individual needs Communicate updates and changes Find out arrangements already made with managers and handlers

Seek local information and knowledge to facilitate the visit Slide 23 Liaise with others External security staff will communicate regarding: Identifying security requirements Integrating their service provision with yours Determining on-site resources and systems

Providing details on previous arrangements and threats Helping with pre-arrival activities Rosters and staffing Screening of staff Slide 24 Liaise with others The Government or the embassy is usually only involved where VIP is Royalty or Politician.

They will liaise in relation to: Development of programmes Protocols Security support Slide 25 Liaise with others Other topics which will be addressed as part of liaison and communication with relevant others: Arrival and departure arrangements

Side travel, trips and tours Entertainment Use of in-house facilities Integration of venue services with entourage service delivery (Continued) Slide 26

Liaise with others Food and beverages Timing issues Media liaison Personal preferences Account settlement

Slide 27 Identify factors impacting VIP safety When a VIP is going to visit: Safety plans must be prepared Safety plans must reflect identified factors impacting on VIP safety during the visit Slide 28 Identify factors impacting VIP safety Sources of information on threats/safety issues:

The VIP Managers and handlers Authorities Monitoring the media Slide 29 Identify factors impacting VIP safety Also consider:

Even a crowd which loves the VIP can pose a risk Minders are usually very honest about the information they provide Many VIPs think they are above the law (Continued) Slide 30 Identify factors impacting VIP safety The reputation of the venue hinges on how the visit

goes Prepare for the worst and hope for the best Develop and maintain open, regular and honest communication with the VIP and managers Do your research Slide 31 Identify factors impacting VIP safety Your responsibilities are to:

Identify and address threats within the venue Liaise and cooperate with external security providers Slide 32 Identify factors impacting VIP safety Possible threats and issues relate to: Crowd control Routes to be taken

Media coverage Weather and time of day VIP behaviours Slide 33 Identify factors impacting VIP safety In relation to crowd control your responsibility is: Access to the venue

Departure from the venue Movement within the venue Slide 34 Identify factors impacting VIP safety Crowds pose the following threats and issues: Blocked access Risk of injury: To VIP To crowd/others

Delays Demonstrations Slide 35 Identify factors impacting VIP safety Considerations relating to routes to be taken: Physical hazards Access points

Concealment opportunities The shortest route is usually best Privacy or publicity? Line of sight coverage for CCTV and observation Slide 36 Identify factors impacting VIP safety

In relation to media: How many will there be? Where will they be from? What are their needs? What is the attitude of the VIP to the media? Slide 37 Identify factors impacting VIP safety

Threats/issues relating to weather and time of day: Keep up to date with weather forecasts Different types of weather present (and/or eliminate) different potential problems Different times of day create (and/or eliminate) different potential problems Slide 38 Identify factors impacting VIP safety Possible behaviour of the VIP must be considered:

Aim to handle issues in house Liaise with authorities Try to identify the possible unacceptable or inappropriate behaviours and responses to same Slide 39 Create safety plans Safety plans must be developed for every VIP in order to: Protect VIP against threats, problems and danger

Minimise adverse impacts on others Meet expectations (Continued) Slide 40 Create safety plans Protect reputation of venue Encourage repeat business

Demonstrate due diligence Discharge duty of care responsibilities Slide 41 Create safety plans Points to consider when developing safety plans: Every VIP visit demands a safety plan is created Plans must be in writing

All identified threats/issues must be addressed Some threats require multiple plans (Continue) Slide 42 Create safety plans Involve and communicate with others when drafting the safety plans Refer to many previous safety plans for earlier VIP visits and use and learn from them

Ensure contingency plans are developed Slide 43 Create safety plans Safety plans must be developed based on knowledge of: Name of VIP Local attitude to them Reason for visit

Timing Duration Weather Local conditions (Continued) Slide 44 Create safety plans

Size and composition of entourage Assistance available Input from VIP, managers and entourage Previous experience Identified threats Slide 45 Create safety plans

Specific requirements to address: Preparing necessary procedures: Prior to arrival (Continued) Slide 46 Create safety plans Preparing necessary procedures: On arrival procedures On arrival protocols (Continued) Slide 47 Create safety plans

Preparing necessary procedures: During stay procedures On departure procedures (Continued) Slide 48 Create safety plans Preparation of running sheets: On arrival During stay On departure Slide 49 Create safety plans Safety plans should also contain Appendices:

Naming stakeholders Providing stakeholder contact details Detailing scopes of authority Time zones Country dialling codes

List of scheduled meetings Slide 50 Create safety plans Safety plans must include reference to roles and responsibilities for the following reasons: Ensure authorised only access to VIP Allocate staff Facilitate staff screening

Allow VIP opportunity to reject allocated staff Generate list for training, briefings and communication purposes Slide 51 Create safety plans Roles and responsibilities need to be created for (as appropriate): Chefs and kitchen staff Venue security

Room attendants and room service staff Butlers/valets and personal assistants Drivers Managers and Department/Division Heads Slide 52 Create safety plans Safety plan issues relating to communications:

Dates, times and locations for meetings with list of required attendees Times/locations for daily briefings Methods of communication Communication protocols Slide 53 Create safety plans Safety plans must contain control actions:

Controlling ingress and egress Security protocols: IDs and security tags Uniforms and equipment Screening Emergency responses and evacuation procedures Slide 54 Create safety plans Insurance in safety plans: Liaise wit management to determine requirements

Read existing policies to identify coverage Determine if additional coverage is required Meet with insurer to discuss needs Take out coverage/pay premium Slide 55 Identify resources required Safety plans must be adequately resourced:

The plan must form the basis of resource need Required resources must be provided unless a viable alternate strategy can be identified Resource requirements change between plans, VIPs and visits Slide 56 Identify resources required Examples of resources which may be required to support safety plans for VIP visits include:

Personnel: Internal and external including specialist staff Rosters Transportation: On arrival and departure and During stay (Continued). Slide 57 Identify resources required Weapons PPE

Barriers (Continued) Slide 58 Identify resources required Internal protocols Cash/funding Operational documentation

Communication equipment Electronic surveillance and detection equipment Intelligence Slide 59 Identify resources required Operational documentation may include: Venue maps

Local maps Schedules and programmes Staff rosters SOPs and policies Running sheets Slide 60

Identify resources required Running sheets may address: Checking people and vehicles Dog, physical and electronic sweeps and searches Road closures and crowd control Observing and monitoring activities

Escort, guard and loss prevention Slide 61 Acquire surveillance and communication equipment Surveillance and detection equipment: General systems alarms, monitors and panels Sensors motion, heat and smoke CCTV cameras, recorders and monitors (Continued)

Slide 62 Acquire surveillance and communication equipment Access control technology Binoculars Hand-held cameras Audio surveillance equipment Slide 63

Acquire surveillance and communication equipment Comms equipment can include: Hand-held radios Headsets and earpieces/mics Intercoms Landline telephones (Continued)

Slide 64 Acquire surveillance and communication equipment Cell phones Pagers PA systems Megaphones

Slide 65 Acquire surveillance and communication equipment Options for acquiring equipment: Buy Borrow Rent/hire Lease

Slide 66 Acquire surveillance and communication equipment Prior to the VIP visit: Establish a CCC room Train staff as required Prepare and supply required documents (Continued) Slide 67

Acquire surveillance and communication equipment Conduct tests and trials Develop communication protocols Patch into other systems as necessary Conduct drills Slide 68 Acquire surveillance and

communication equipment Communication protocols may involve: Checking operational status of items Keeping lines open Using designated channels Sending and receiving messages Using and knowledge of emergency terms and phrases

(Continued) Slide 69 Acquire surveillance and communication equipment Reporting in Not over-talking other transmissions Using Over and Go ahead

Identifying self and location Not using bad or inappropriate language Restricting transmission of sensitive issues/matters Using phonetic alphabet Slide 70 Select staff Personnel required for VIP visit can include: External security staff

Police Internal security staff Staff provided by VIP Slide 71 Select staff Security-related tasks for staff: Security checks

Crowd control Access control (Continued) Slide 72 Select staff Background checks Observation and monitoring

Liaison activities Close escort duties Slide 73 Select staff Close escort duties are performed by bodyguards or CPOs . They may be: Venue employees with special skills: Driving Martial arts First aid Firearms

Provided by an external security company Slide 74 Select staff Bodyguard responsibilities may include: Undertaking planning of travel arrangements Planning movement in the venue Driving duties (Continued)

Slide 75 Select staff Conducting physical inspections and electronic sweeps Undertaking background checks Protecting the client Accompanying the client

Facilitating carriage of items Slide 76 Provide information to staff Safety plans and information may need to be shared with: Police Authorities External service/security providers

Managers, minders and handlers Internal venue staff Slide 77 Provide information to staff Options for communicating safety plans and information: Meetings and briefings Distribution of documents

Email Memos Restrict release of information to optimise security. Slide 78 Provide information to staff Points to note regarding communicating plans and information: Use a combination of approaches Use languages appropriate to recipients

Develop a Distribution List Record communication activities Emphasise confidential/secret nature of information Provide information on a need to know basis Slide 79 Provide information to staff Points/issues to note when communicating information:

Changes to SOPs Emergency and evacuation procedures Special requests Threat warnings Drills (Continued) Slide 80

Provide information to staff Prohibited actions (staff with VIP) Specifications regarding interaction with the media Slide 81 Establish media liaison Before contacting media in relation to a VIP visit: Identify orientation of VIP to media Identify information/materials already

prepared and ready to give to media Determine dates and times VIP will provide to media for interviews and photos Liaise with VIP managers and minders Slide 82 Establish media liaison Activities involved with media liaison: Creating media room

Identifying and preparing interview room Developing protocols and procedures for media contact (Continued) Slide 83 Establish media liaison Nominating a media contact person from the venue for the visit Advising times, dates and locations available for interviews and making bookings

Preparing media releases (Continued) Slide 84 Establish media liaison Preparing and distributing media protocols for VIP visit Determining media hospitality to be provided Advising media of arrangements

Responding to media enquiries Slide 85 Conduct drills Drills of approved safety plans should be conducted to: Demonstrate due diligence Give staff experience with plan implementation Prove the plan/s

Identify problems and issues with the plan/s Verify responses and planned actions Generate options and alternatives Slide 86 Conduct drills When conducting safety plan drills: Involve all stakeholders

Notify authorities of the drills Trial all details in the plans Test communication, surveillance and detection equipment and systems Focus drills on identifies issues and threats (Continued) Slide 87 Conduct drills

Create realistic scenarios: Conduct at different times Focus on threats Include possible problems (Continued) Slide 88 Conduct drills Revise and re-circulate safety plans as required on basis of drills Record date and times of drills

Re-run drills as and when necessary Slide 89 Summary Element 1 When preparing for visits by VIPs: Determine the nature of the visit Research details of the visit and the VIP and their entourage Liaise with relevant managers, handlers and minders as well as local authorities and agencies

Investigate and identify threats Prepare safety plans Identify and obtain resources to allow safety plans to be implemented (Continued) Slide 90 Summary Element 1 Document action taken as part of the planning and preparation

Screen and select appropriate personnel to implement the safety plans Share security and safety information with nominated internal and external personnel Determine media requirements for the visit and establish appropriate facilities Conduct and review drills to practice implementation of safety plans

Revise safety plans on the basis of drills and redistribute revised plans as required Slide 91 Implement plans for VIP safety Performance Criteria for this Element are: Apply pre-arrival preparations Conduct final pre-arrival checks Meet and escort VIPs

Maintain the safety of VIPs during stay Facilitate departure of VIPs Slide 92 Apply pre-arrival preparations Pre-arrival preparations occur over a range of timeframes: From 6 months out 3 months out

Several days in advance Within 24 hours On the day Slide 93 Apply pre-arrival preparations Pre-arrival preparations can include: Training staff: Systems and equipment use Cultural awareness Protocols to be applied Operational requirements

Revisions to venue SOPs (Continued) Slide 94 Apply pre-arrival preparations Providing food and beverages: Learning menu and product knowledge Identifying timing requirements Purchasing required items Trialing and testing recipes Determining service protocols (Continued) Slide 95 Apply pre-arrival preparations

Preparing and providing support facilities: Refurbishing areas Painting, service and maintenance Cleaning Replenishing supplies Closing areas to public (Continued) Slide 96 Apply pre-arrival preparations Areas which need to be prepared can include: Toilets Make-up rooms Media rooms and interview rooms Change rooms

Holding rooms Business support (Continued) Slide 97 Apply pre-arrival preparations Controlling access: Closing/locking doors, gates and windows Positioning required signage Erecting barricades Cordoning off areas (Continued) Slide 98 Apply pre-arrival preparations

Inspecting vehicles Screening people, articles and luggage Issuing ID cards Positioning guards at pre-determined locations (Continued) Slide 99 Apply pre-arrival preparations Addressing operational issues: Reallocating staff Drafting revised rosters Advising staff of:

Revised/new procedures Changed opening/operation times Expected impacts on other guests/service delivery Slide 100 Apply pre-arrival preparations It is important to implement pre-arrival preparation to: Optimise safety and security Meet expectations Keep promises made

Enhance service delivery Demonstrate the value and importance the venue places on the VIP and their visit Slide 101 Conduct final pre-arrival checks Identified pre-arrival checks must be conducted. Points relating to the timing and context of these checks are: Comparing actual venue preparations against safety plan requirements Conducting checks close to VIP ETA

Securing areas once checks have been completed (Continued) Slide 102 Conduct final pre-arrival checks Collaborating with others is normally SOP for these checks A checklist should be used to guide and govern the checks

Identified issues MUST be addressed Slide 103 Conduct final pre-arrival checks Examples of pre-arrival checks include: Confirming operation of communications and other technologies, systems and equipment Keying off elevators Conducting sweeps of the area (Continued)

Slide 104 Conduct final pre-arrival checks Confirming identities Checking locked areas Confirming lines of sight Confirming other arrangements

Issuing progressive all clear notifications Slide 105 Meet and escort VIPs There may be a need to meet and escort VIPs and entourage on arrival: Previous discussions will identify what is required Role may be passive or active Safety plan will form the basis for action Slide 106

Meet and escort VIPs Where venue has a passive role: Allow designated others to take the primary role, as arranged Work under direction of nominated other security officers Observe and monitor the arrival Maintain integrity of established security

Provide back-up as required Slide 107 Meet and escort VIPs Where venue has an active role: Secure nominated areas Identify VIP and party/entourage Support work of external security staff (Continued)

Slide 108 Meet and escort VIPs Handle secure entry into venue Monitor crowd Observe environment for threats (Continued) Slide 109 Meet and escort VIPs

Maintain communications Request assistance when and if required. Make the decision to call for assistance quickly: Never simply respond always advise and request assistance (Continued) Slide 110 Meet and escort VIPs Match on the ground actions and responses to required level of security

Provide escort duties: Direct/close escort Handovers Responding to VIP requests Assimilating threats into action taken Slide 111 Meet and escort VIPs Situational Awareness = knowing: What the situation is normally like when everything is safe and secure If it is changing

How it is changing Why it is changing The threat presented by changing circumstances Slide 112 Meet and escort VIPs Situational Awareness relies heavily on: Keeping eyes and ears open

Analysing everything: What was it? Why did it happen? What does it mean? Slide 113 Meet and escort VIPs Situational Awareness is the basis for: Determining threat situations Identifying action needing to be taken Identifying what is normal and things are not normal

Prompt and effective responses Slide 114 Maintain safety of VIP When VIP has arrived the main aims are to: Maintain safety and security of: VIP and their entourage Other guests Members of the public Implement the safety plans, as agreed

Place safety of people above security of assets Slide 115 Maintain safety of VIP Activities to maintain safety and security of VIP: Conducting ongoing visual and electronic sweeps Conducting physical searches Maintaining restricted access (Continued)

Slide 116 Maintain safety of VIP Confirming adherence to established safety and security protocols Checking IDs Liaising with external security (Continued) Slide 117 Maintain safety of VIP

Maintaining guard duties Checking vehicles Protecting privacy Restricting movement where necessary Slide 118 Maintain safety of VIP Suspicious vehicles can be any shape, size, type, model or colour. Indicators are:

Emits an odour Does not fit with surroundings Missing license plates Sagging on springs Parked awkwardly or in unauthorised area (Continued)

Slide 119 Maintain safety of VIP Moves slowly and repeatedly through area Has tinted windows Left in one spot for unreasonable period Is idling

Occupants observed leaving in a hurry or strange manner Slide 120 Facilitate departure of VIP There will always be responsibilities attached to instances where VIP departs from venue. Departure can refer to: Departures where the VIP will return at a later time Final departure from the venue at the end of the visit Slide 121

Facilitate departure of VIP Points to note regarding VIP departures: Use safety plans as basis for decisions and action May be required to play active or passive role May be required to arrange a host of associated products or services Will need to arrange and implement series of pre-departure activities and pre-departure checks

Slide 122 Facilitate departure of VIP Examples of possible activities to facilitate departures: Key off lifts Clear exit/departure routes Conduct sweeps Confirm IDs (Continued)

Slide 123 Facilitate departure of VIP Check locked areas Confirm lines of sight Conduct comms checks Confirm personnel (Continued)

Slide 124 Facilitate departure of VIP Confirm security of nominated areas Update staff regarding changes Issue all clear Liaise with external security (Continued)

Slide 125 Facilitate departure of VIP Handle secure departure Monitor crowds and general environment Update CCC Request assistance when threat or issue is identified

(Continued) Slide 126 Facilitate departure of VIP Match security actions to level of identified threat Adapt as required or directed Accompany/escort the VIP Confirm security of departure location

(Continued) Slide 127 Facilitate departure of VIP Check vehicles Remove unauthorised vehicles and persons Hand over to others Slide 128 Summary Element 2 When implementing plans for VIP safety:

Follow the safety plans which have been prepared and approved Make sure all actions identified in the safety plan are implemented Implement required pre-arrival preparations to venue and for staff Conduct final pre-arrival checks Liaise and cooperate with external authorities, stakeholders and security providers

Be prepared to take an active/primary role or a secondary/support role (Continued) Slide 129 Summary Element 2 Provide guard, deterrent and escort services as required Monitor and observe crowds, individuals and vehicles

Report suspicions and observed activity Adapt plans as necessary based on issues arising Notify others regarding progress and changes to plans Protect the VIP and their privacy during their stay Undertake identified checks and activities every time the VIP leaves the venue Slide 130

Conduct evaluation of pans following departure of VIP Performance Criteria for this Element are: Debrief staff who were involved with project Analyse responses to breaches of safety that occurred Prepare draft safety plans for future VIP visits on the basis of feedback received and analysis undertaken Slide 131 De-brief staff Debriefings are Standard Operating Procedure after every

VIP visit and are held to: Finalise the visit Capture suggestions and input to improve future visits Learn lessons Provide a stakeholder forum for discussion Identify and resolve problems

(Continued) Slide 132 Debrief staff Obtain feedback Address issues and complaints Assist others with their evaluations Gather information

Thank staff and others Slide 133 Debrief staff Keys to debriefings: Schedule the debriefing sessions Conduct debriefs shortly after visit has completed Consider daily sessions

(Continued) Slide 134 De-brief staff Face to face sessions are best but not always possible Notify others of time and date/time for debriefing encourage attendance Allocate sufficient time (Continued) Slide 135

De-brief staff Involve all stakeholders Prepare and circulate an agenda Record the session (Continued) Slide 136 De-brief staff

Facilitate evidence-based discussions and analysis Take charge of the session Ask lots of questions Thank contributors and follow-up on contributions Slide 137 Analyses responses to breaches Responses to breaches of safety and security which occurred as part of a VIP visit must be analysed as part of the evaluation process in order to:

Identify causal factors Assess responses Evaluate planning Prevent recurrence (Continued) Slide 138 Analyses responses to breaches

Improve future responses Demonstrate due diligence Discharge duty of care Demonstrate professionalism Slide 139 Analyses responses to breaches Analysis should address:

Planning stage Implementation phase context of breach Actual response Slide 140 Analyses responses to breaches General context for analysing breaches: Use a combination of approaches seek 360 analysis Use a no blame policy

Ensure the extent of the analysis reflects the nature and severity (consequence and/or potential) of the breach Slide 141 Analyses responses to breaches Standard analysis techniques include: Watching videotape Interviewing staff Speaking to those who were impacted

Interviewing offenders (Continued) Slide 142 Analyses responses to breaches Visiting and investigating the scene Using input from external stakeholders Seeking answers to standard questions

Slide 143 Prepare draft plans on basis of feedback and analysis Activities in documenting lessons learned from evaluating VIP visits: Capturing information in written form Including relevant support material or documentation Recording basic data for the visit

Communicating lessons learned Filing materials for future reference Slide 144 Prepare draft plans on basis of feedback and analysis Ways to incorporate lessons learned into future plans and activities: Circulate information Integrate lessons into in-house training

Revise policies and procedures Hold special staff-management meetings (Continued) Slide 145 Prepare draft plans on basis of feedback and analysis Make it mandatory for managers to review previous VIP visits prior to subsequent VIP visits Amend existing safety plans. Use them as the basis for

updates Slide 146 Prepare draft plans on basis of feedback and analysis Ways to share information after evaluation: Make verbal report Do formal presentation Distribute updated safety plans (Continued)

Slide 147 Prepare draft plans on basis of feedback and analysis Circulate formal report Meet with internal stakeholders and discuss findings Share findings with external stakeholders Slide 148 Summary Element 3 When conducting evaluation of plans following departure of VIP:

Schedule the evaluation Notify relevant stakeholders in advance of time, date and location/venue for the evaluation Try to achieve face to face debriefing sessions Support face to face evaluations and de-briefings with alternative options for stakeholders to make input Explain reasons for the evaluation process

Use established safety plans as the basis for evaluation (Continued) Slide 149 Summary Element 3 Involve internal and external stakeholders Ensure reviews and analysis is evidence-based Analyse responses to security and safety breaches

Strive to identify lessons learned from the visit Incorporate lesions learned into draft safety plans for future VIP visits Communicate findings of the evaluation Circulate revised and new safety plans Integrate lessons learned into standard venue protocols

Slide 150

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