Background - Division of Online and Continuing Education

Background - Division of Online and Continuing Education

THE RECRUITING AND RETENTION STUDENT EXPERIENCE AS AN ADULT LEARNER A HOLISTIC APPROACH AT FVTC Catey Frost and Aaron Knapp Adult Student Recruitment and Retention Conference Agenda

Background Importance Faculty Staff Peer Advisors College Ambassadors

Industry Partners Funnel Barriers Timeline

Pro-Retention SRM Case Management Advising Model Talking Points Financial Aid Transfer Credits Employment Information Sorting Options/Career Counseling

Collaborations Communication Strategy SRM NSR

Online Case Management Low Test Scores Pell Eligibility First Generation

Transparency with Comments Master Advising Plan Maxient Early Alerts Current process Proposed ideas/collaborations Drop hold/advising NSR

Withdrawal Net Background Importance FVTC Strategic Plan

Recruitment, retention, and graduation Adult, non-traditional student satisfaction

FVTC Strategic Plan FVTC Strategic Plan (cont) FVTC Funnel Barriers Potential barriers include:

Finances/poverty Seeds of Hope Emergency Grant Financial aid Scholarships Work/life balance/family responsibilities FVTC

Planner One-on-one sessions Time management FVTC Time Management Tool (http://dev.fvtclearninginnovations.com/TEAS/TimeMana gementChart/index)

Expectations Master Advising Plan Program Layout Program Plan Advisement Report New Student Registration

Barriers continued Student attrition

Peer Advisors Case Management Outreach Digital literacy or lack thereof

Teaching and Learning Center Peer Advisors Lab Instructors Low test scores/prep courses

Advanced Learning Program Teaching and Learning Center Tutoring

Institutional connection and/or satisfaction Advisor/Student relationship building Peer Advisors

Student Life Resources Timeline

Assessment of student processes (2012) SRM research and purchasing (Fall 2014) Statmats Communication Mapping consultation

(May 2015) Advising consultant (Spring/Summer 2016) Dr. Charlie Nutt, Keynote Speaker Advising model adoption (Fall 2016) Master Advising Plan (Fall 2016) Maxient/Early Academic Alert strategies (Fall 2016) Peer Advisor/College Ambassador Training (Ongoing 2017; in line with progressive advising philosophy) Programs with Adult Populations

Programs with Adult Populations Pro-Retention Student Relationship Management (SRM) 2012-2015

Increased knowledge of funnel daily awareness Creating common language Website redesign Solidify purpose of website = generate business

Ability to measure and make changes according to traffic College Enrollment Objectives Moving Forward May 2014| Website launch

Summer 2014 | Recognized need for better prospect communication Spring 2015 | SRM selected Moving Forward May 2015 | Statmats Staffing Assessment

Recruitment staff werent doing the right things Fall 2015 | Nurturer & Engage with Prospects

Marketing developed plan (protocols, huddles, meetings) Every inquiry-phone call Consistent Capture & record every lead Former Advising Model Case Management Advising Model

Financial Aid/Finances Connect with students initially about financial aid, even if to discuss the general process, documents required, or financial concerns Discuss other financial opportunities for

students Scholarships Seeds of Hope WTCS Grant funds (if applicable) Financial Coach

Outside organizations Transfer Credits/Advanced Standing Discuss (in-depth) the transfer process Official Transcript request and cost

Transfer Information System Advanced Standing procedures Employment Information/Placement Employment Connections

Making a strong connection Mock interviews Resume building

Sorting Options/Career Counseling Career Counseling Workshops

One-on-one Motivations (via the Master Advising Plan (MAP) Master Advising Plan (MAP) Maxient Early Academic Alerts Collaborations

Faculty Staff Peer Advisors College Ambassadors Industry Partners

Ways to Collaborate Team Meetings

Informal team building Cross Departmental Departmental Team Huddles Coffee and Conversation Institutional Days

In-Service Faculty Days Consistent Meetings Peer Advising College Ambassadors

College Ambassadors Communication Strategy New Student Registration In-Person and Online

In-Person Moving to a college success format Smaller Groups (1-6 students) Focused on time management, task management,

motivation, barriers, and pitfalls; ways of being a successful student Transparency and honesty are key Online Students complete online New Student Registration session Have a hold on their account until they meet with an

Advisor or Counselor for a one-on-one session; College success is the focal point Online NSR Registration Case Management Low Test Scores Pell Eligibility First Generation

Transparency with Comments Many nontraditional students fall in these categories Case Management

Handbook exists to maintain consistency Case Management Assess- initial interview, information gathering, and assessment of needs in terms of resources and support

Plan Schedule future meetings, encourage student to be actively engaged with campus and co-curricular activities Collaborate - Connect student with resources on and off campus. Collaborate with student along with FVTC faculty and staff to encourage a positive academic experience

Implement - Suggest strategies/activities that promote academic improvement and personal growth Monitor Send progress reports, respond to early academic alerts and contact student frequently

Evaluate - Analyze progress. Evaluate practices/strategies and students progress. Determine whether or not practices/strategies were effective and make adjustments to plan for success Case Management Case Management Withdrawal Net

Institution is currently working on a withdrawal net via PeopleSoft: This will only allow students to drop classes in PeopleSoft after completing a mandatory survey Will use this information to further understand why attrition exists at the institution,

specifically with non-traditional students Can query this information to follow up with adult/non-traditional students and discuss their situation and barriers further Conclusion Takeaways: Strategic planning or direction Identifying and assisting with barriers

Tools for success Qualitative and quantitative impact Questions/Discussion

Recently Viewed Presentations

  • MANAGEMENT AND COST ACCOUNTING SIXTH EDITION COLIN DRURY

    MANAGEMENT AND COST ACCOUNTING SIXTH EDITION COLIN DRURY

    Financial accounting reports describe the whole of the organization,whereas management accounting focuses on reporting information for different parts of the business. Financial accounting reports must be prepared in accordance with generally accepted accounting principles (e.g.SSAPs).
  • DNA Extraction - lehiffa.org

    DNA Extraction - lehiffa.org

    DNA Extraction Biology Agriculture DNA Source Green Peas Blender ½ cup of DNA (peas) A large pinch of table salt (less than 1/8 teaspoon) Twice as much cold water as the DNA source (about 1 cup) Blend on high for...
  • CECS 130 Mid-term Test Review - University of Louisville

    CECS 130 Mid-term Test Review - University of Louisville

    To download this presentation… Go to reach.louisville.edu. Click "Tutoring" at the top left of the page. Click "Computer Tutoring" under the heading "TUTORING SERVICES FOR ALL STUDENTS." Click "CECS Test Reviews" on the right-hand column.
  • How to Create a Conclusion - Belle Vernon Area School District

    How to Create a Conclusion - Belle Vernon Area School District

    One way to conclude the essay is to work back toward the hook. Start with the thesis restate and essay map. Then add sentences to work back to how the hook drew the reader in. Expand on the information and...
  • GOLD Committee Resources and Status of Core Initiatives

    GOLD Committee Resources and Status of Core Initiatives

    Recent Webinars 11/12-5/13. Case Interview Success by Tom Rochtus This on-demand webinar focuses on job interviews, with a dedication to performing well on case interviews, common in (business/technical) consulting jobs.
  • Présentation PowerPoint - Free

    Présentation PowerPoint - Free

    - There are many occasions to present a Language Portfolio (a transfer to another school, change to a higher educational sector, the beginning of a language course, a meeting with a career advisor, or an application for a new post.
  • Memoirs - blackbirdlibrary.pbworks.com

    Memoirs - blackbirdlibrary.pbworks.com

    Born a Crime by Trevor Noah. The comedian traces his coming of age during the twilight of apartheid in South Africa & the tumultuous days of freedom that followed, offering insight into aspects of the political and social systems of...
  • Alleged Contradictions in the Gospels, Part 1 Dr.

    Alleged Contradictions in the Gospels, Part 1 Dr.

    Alleged Contradictions in the Gospels, Part 1 Dr. Timothy McGrew St. Michael Lutheran Church July 16, 2012 2 Peter 3:16 There are some things in them that are hard to understand, which the ignorant and unstable twist to their own...